Imaging Group’s consulting services permit customers to choose among the best technological implementations available on the market to accomplish their own Document Management or BPM projects.

Our consultants have the experience and knowledge necessary to help our customers with the analysis, application design and implementation.

By working in close collaboration with our customers, our consultants are capable of defining in precise detail the needs and desired functionalities, before the development of each customized solution.

Some examples of Imaging Group Consulting Services are:
Analysis and feasibility studies
Design specs
Business Process Re-engineering (BPR)
BPM analysis and redesign
Post-implementation review
Product evaluation
Content Management Strategies

Development services include:

  • Development of ad hoc applications
  • Integration with existing applications

Working in collaboration with our customers, our development team examines the necessary functionalities and customer requests and then implements the best solutions to meet the needs related to the business process.

Typically our developers create applications by directly involving the end user in order to ensure the functionality of the solution provided. Towards the end of the development, before the release, the application is fully tested for further confirmation that all the required features are present.

Imaging Group is able to develop application solutions with multi-tier service oriented architectures that can be easily integrated with the customer’s middleware. Our development team works in both J2EE and .Net environments. Our qualified staff is also certified for the most important ECM and BPM software. We are able to support the main application servers and RDBMS.

Our Applications are also available in both Client-Server and InterNet-IntraNet-ExtraNet environments.

Application assistance is carried out on-site, by telephone and by e-mail to ensure the best quality of service in the most efficient way possible.

Support services offered by Imaging Group:

  • Installation and configuration of an application
  • Assistance in the start-up phase of an application
  • After-sales assistance and staff training

Once the applications are operational in their production environment, it is fundamental to ensure that the solution continues to function productively, which is why we offer maintenance contracts that guarantee continuous monitoring and upkeep of the systems.

Our staff is certified through our providers and their application platforms, and have gained many years of experience using and customizing the products we provide assistance for.

Our consultants have the competencies and experience in various technical areas, to name a few:

  • VMWare virtualization technology
  • Backup software such as Veeam and Veritas Backup Exec
  • the full range of IBM products for ECM
  • Dell, IBM, HP server installation and configuration

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